Your Content Goes HereThis training covers the primary tactics recommended to use when answering difficult or uncomfortable questions from consumers. It gives tactics to professionally, but effectively engage, educate, or disagree with consumers while protecting and preserving farmers’ good reputations. Finally, it provides some examples of tough questions and how you can use the previous tactics to navigate answering them. This training is great to sharpen your skills with discerning consumers while also learning new ways to redirect from tough topics.